Examine the critical user pain points of Bench.co, a bookkeeping service, including issues with data accuracy, customer support, pricing, and desired features for improvement. Understand how these factors impact user trust and satisfaction.
Dropbox's design research team grew from 4 members to 30+ today. How do they scale the efforts healthily, even when the headcount for the team is limited? More researches usually mean more harm if they are done improperly.
Dropbox's design research team grew from 4 members to 30+ today. How do they scale the efforts healthily, even when the headcount for the team is limited? More research usually means more harm if done improperly.
The Mom Test provides practical user research techniques, teaching entrepreneurs how to gather genuine feedback through effective questioning, avoid misleading compliments, and ensure products truly meet market needs.
Solutions architect and tech entrepreneur specializing in enterprise SaaS and Web3 platforms. Led development of high-throughput distributed systems handling millions of transactions. Full-stack expertise with a track record of architecting cloud-native solutions that scale seamlessly from startup to enterprise scale.
