Why is Stripe's engineering quality so high? The answer: You need enough chips to play the game; reduce the difficulty of doing the right thing; have dedicated people, tools, and processes to check and improve quality; and cultivate a culture that encourages high quality and proactively improves quality continuously.
David Schneider, ServiceNow's President of Customer Ops, shares his sales performance metrics for SaaS companies that are aiming for hyper-scale.
Solutions architect and tech entrepreneur specializing in enterprise SaaS and Web3 platforms. Led development of high-throughput distributed systems handling millions of transactions. Full-stack expertise with a track record of architecting cloud-native solutions that scale seamlessly from startup to enterprise scale.
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