Individual span trees per agent run collapse at fleet scale. Here are the fleet-level signals, sampling strategies, and behavioral fingerprinting techniques that actually work when you're running hundreds of concurrent agents.
When your AI agent calls internal APIs, whose identity does it present? Most teams give agents a broad service account token and move on. Here's why that's a security footgun and what production-grade agent authorization actually looks like.
Users abandon silent UIs at ten seconds, but modern agents run thirty to one hundred twenty. The gap is a design surface most teams still fill with a spinner — here is what to ship instead.
Distributed tracing was designed for ~10 spans per request. A single agent run can produce hundreds, and default OpenTelemetry configurations systematically undercount the work. Here's the span hierarchy, tail sampling policy, and payload handling that survive production agent workloads.
LLM agents commit resources before knowing how deep a task runs. Here's the complexity estimation layer — tiered routing, budget-tracker injection, plan template caching, and DAG-based decomposition — that prevents irreversible early mistakes and makes agent costs predictable.
Running AI agents on message queues breaks the assumptions baked into queue semantics. Here's how idempotency, ordering, and backpressure work differently when your consumer is stochastic.
AI copilots in on-call workflows can surface correlated signals and draft runbook actions—but they introduce failure modes traditional SREs aren't trained to catch. A practical guide to integrating LLMs into incident response without making outages worse.
Shipping one impressive AI feature permanently raises user expectations for every other feature in your product — including ones you haven't touched. Here's the mechanism, real examples, and how to manage the expectation debt before it hits your support queue.
Every AI feature you ship introduces new infrastructure dependencies — vector databases, embedding models, eval frameworks, GPU serving layers. The problem isn't the dependencies themselves. It's that nobody owns them.
The AI features your company quietly killed contain the failure patterns your next launch will hit. A forensic template, a leading-indicator catalog, and how to read the evidence dead features leave behind.
Traditional severity classification breaks for probabilistic AI systems. A multidimensional framework for classifying AI incidents — beyond binary broken/working to capture scope, reversibility, and compounding damage.
On-call for AI systems breaks standard SRE intuition. A practical taxonomy, rotation design, and training curriculum for operating stochastic production systems without burning out the team or missing real regressions.