The ML Engineer You Hired Isn't the AI Engineer You Need
A VP of Engineering decides the company needs to "do AI." There is already a machine learning team — three people who built the recommendation model, tuned the fraud classifier, and maintain a feature store. The obvious move is to point them at the new LLM initiative. They know the math. They've shipped models. How different could it be?
Six months later the prototype demos beautifully and dies in production. Nobody can say why the agent occasionally books the wrong meeting, the cost per request is four times the estimate, and there is no way to tell whether last week's prompt change made things better or worse. The ML team is frustrated because none of the tools they're good at — gradient descent, data pipelines, hyperparameter sweeps — apply to a model they can't retrain and can't see inside.
This is the most common org mistake in AI right now, and it comes from a reasonable-sounding assumption: that the craft of building models and the craft of building on models are the same job with a different label. They are not. They overlap less than "frontend engineer" and "backend engineer" do.
