2 posts tagged with "llm-engineering"

Most teams building AI agents treat the model as a fixed artifact. You pick a foundation model, write your prompts, wire up some tools, and ship. If the agent starts making mistakes, you tweak the system prompt or switch to a newer model. Learning, in this framing, happens upstream—at the AI lab, during pretraining and RLHF—not in your stack.

This is the wrong mental model. Agents that improve over time do so at three distinct architectural layers, and only one of them involves touching model weights. Teams that understand this distinction build systems that compound in quality; teams that don't keep manually patching the same failure modes.

Most teams building AI agents spend weeks on pre-deployment evals and almost nothing on measuring what their agents actually do in production. That's backwards. The metrics that matter—how long agents run unsupervised, how often they ask for help, how much risk they take on—only emerge at runtime, across thousands of real sessions. Without measuring these, you're flying blind.

A large-scale study of production agent behavior across thousands of deployments and software engineering sessions has surfaced some genuinely counterintuitive findings. The picture that emerges is not the one most builders expect.