3 Skills to Boost Group Performance
It is a common misbelief that the performance of a group hinges on the average capacity of its members. The truth is, the interaction and communication among group members are much more impactful. From the book The Culture Code, we conclude three skills to improve group performance: creating a safe working environment, showing your vulnerabilities, establishing a common purpose.
5 Rules for Leading a Navy SEAL Team
The authors of the book Extreme Ownership were once task unit leaders of US Navy SEAL in Iraq. They draw on their experiences in the battlefields and conclude five rules for successfully leading a Navy SEAL team, providing useful references for any organization.
Building momentum for startup
The acceleration of rockets takes a propeller, and the acceleration of startups take the similar. There are two propellers: 1. Listen to the customer. 2. fast execution. How to achieve these two? Here is the answer from Suhail Doshi.
Charles Handy: The Second Curve
When you know where you should go, it is too late to go there; if you always keep your original path, you will miss the road to the future.
Conducting User Interview
Master the art of user interviews with our in-depth guide, featuring key objectives, best practices, and typical pitfalls. Gain insights into user behavior and problem-solving techniques, enriched with real-world examples from Doordash and Rippling.
Good to Great
Jim Collins' Good to Great argues that companies make the leap by combining Disciplined People, Disciplined Thought, and Disciplined Action — pushing a flywheel until it breaks through. Notes on the three pillars, what holds up 20+ years later, what hasn't, and how to apply it without misreading the retrospective-bias problem.
Hacking Product Management
How to define, design, and sell a product that people like to use? How to manage self and a team to deliver results effectively? Here are the answers from industry leaders and renowned professors.
How to be an illuminator?
Discover the qualities of an Illuminator and how they positively impact communication and relationships. Learn the key traits of being an effective conversationalist, from persistent curiosity about others to enhancing productivity and creativity. Understand the contrast with Diminishers and how Illuminators foster empathy, understanding, and self-discovery in conversations, creating a space where everyone feels heard and valued.
Managerial Leverage
Managerial leverages can maximize the output of an organization. Those leverages are information gathering, information-giving, decision-making, nudging and being a role model.
Parkinson's Law of Triviality / Bikeshedding
Bikeshedding — Parkinson's Law of Triviality — is when a group spends disproportionate time on trivial decisions because everyone can participate. Notes on why the failure mode is structural (not about people), how to recognize it in code review, PRDs, and strategy meetings, and concrete mitigations that actually work.
SaaS Sales Performance Metrics
David Schneider, ServiceNow's President of Customer Ops, shares his sales performance metrics for SaaS companies that are aiming for hyper-scale.
Sarah Guo: Stages of Company Building
Sarah Guo's five stages of company building — Initial Product, PMF, GTM Scale, Org Building, Enduring Public Company — with notes on what matters at each stage, the failure mode that ends most companies there, and the signals you're ready to move on.
Steve Jobs: Managers and Bozos
The bozo explosion is what happens when a company scales by hiring professional managers who can manage but can't do. Steve Jobs' diagnosis, why it keeps recurring at the 50-200 person stage, how to spot it in your own org, and when hiring career managers is actually the right call.
Task-Relevant Maturity
A manager’s most important responsibility is to elicit top performance from his subordinates. Unfortunately, one management style does not fit all. A fundamental variable to find the best management style is task-relevant maturity (TRM) of the subordinates.
Telemetry Product Management Framework
A key role of product management is to make sure product development efforts are focused. The telemetry spreadsheet helps you visualize the roadmap, balance resource allocation, and hence keeps the project on track.
Top 4 Lessons from The Making of a Manager
Julie Zhuo, the vice president of product design at Facebook, based on her own experiences as a first-time manager, gives some useful advice on how to become a good manager in her book The Making of a Manager.
Zeng Ming's Strategic Management Philosophy
Professor Zeng Ming's strategic management philosophy, shaped during his tenure at Alibaba, emphasizes the importance of platform ecosystems and decentralized organizational structures, redefining how businesses can thrive in a complex commercial landscape.